bd4i's Privacy Policy
Protecting your personal information is our top priority — learn how bd4i collects, uses, and keeps your data safe.
1. Introduction and Applicability
bd4i is a trusted online casino and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains how bd4i collects, stores, processes, and protects your personal information.
This privacy policy applies to the bd4i website (https://bd4i.cam) and all related services. By using our platform, you are considered to have consented to the terms of this policy. If you disagree with any part of this policy, please refrain from using our services.
We may update this privacy policy from time to time. For any changes, we will note the new date on this page. For significant changes, we will notify users directly by email.
2. Information We Collect
We collect the following types of information for registration and service delivery on the bd4i platform:
2.1 Information You Provide Directly
When you create an account on bd4i or use our services, the information you provide directly includes:
- Full name and date of birth (for age verification — only for users aged 21 or above)
- Valid email address and login password
- Bangladeshi National ID or passport details (for KYC verification)
- Payment method details: bKash number, Nagad number, Rocket number, or bank account details
- Messages sent through contact channels and support-related information
2.2 Automatically Collected Information
The following information is collected automatically while you use our platform:
- IP address and device type
- Browser type and version
- Pages you visit and time spent on the website
- Information collected through cookies and similar tracking technologies
- Transaction history and gaming activity records
2.3 Information Received from Third Parties
For payment processing and identity verification, we may collect necessary information from bKash, Nagad, Rocket, and associated banking institutions.
3. Purpose of Using Information
bd4i uses your personal information for the following purposes:
- Creating, managing, and verifying accounts
- Processing financial transactions including deposits and withdrawals
- Verifying age and identity in compliance with KYC (Know Your Customer) requirements
- Preventing fraud, money laundering, and other illegal activities
- Improving user experience and providing customized services
- Providing customer support — through our 24/7 live chat and email support
- Resolving technical issues and ensuring platform security
- Complying with applicable laws and regulations
- Sending information about bonuses, promotions, and personalized offers (based on your consent)
- Ensuring responsible gaming and identifying problematic behavior
4. Data Confidentiality and Sharing with Third Parties
bd4i never sells your personal information to third parties. However, limited information may be shared in the following circumstances:
4.1 Service Provider Partners
Only necessary information is shared with payment gateway providers, identity verification services, and technology support organizations. All such partners operate under strict confidentiality agreements.
4.2 Legal Obligations
We may be required to provide information to relevant authorities to comply with court orders, government directives, or applicable laws. In such cases, we act with full respect for the law.
4.3 Fraud and Security
Necessary information may be provided to relevant authorities to detect and prevent fraudulent activity, money laundering, or other illegal conduct.
5. Data Protection and Security Measures
bd4i has put in place industry-standard technical and organizational measures to protect your personal information:
- SSL/TLS encryption technology used for all data transmission
- Passwords and sensitive information stored encrypted using advanced hashing algorithms
- Regular security audits and vulnerability assessments conducted
- Restricted staff access — only authorized personnel have access to personal information
- Automated monitoring systems to detect suspicious activity
- Firewalls and intrusion prevention systems active
While we make every effort to ensure the highest level of security, transmitting information over the internet is never entirely risk-free. You also bear responsibility for using a strong password and keeping your login credentials confidential.
6. Cookie Policy
The bd4i platform uses cookies and similar technologies to improve your experience. Cookies are small text files stored in your browser.
6.1 Types of Cookies
- Essential cookies: Required to maintain login sessions and keep core services functioning.
- Functionality cookies: Used to remember your preferences and settings.
- Analytics cookies: Used to monitor and improve platform usage.
You can control or disable cookies by changing your browser settings. Keep in mind that disabling certain cookies may limit the functionality of the platform.
7. Data Retention Period
bd4i retains your personal information only for as long as it is necessary or legally required:
- Active account information: Retained for as long as the account remains active.
- Financial transaction records: Retained for the period required by legal obligations.
- After account closure: Certain information may be retained for a defined period due to fraud prevention and legal obligations.
- If marketing consent is withdrawn: Processed as quickly as possible after the withdrawal request.
Once the defined period has passed, we delete or anonymize your personal information using secure methods.
8. Your Rights
You have the following rights regarding your personal information. To exercise these rights, contact us at [email protected]:
- Right to access: You may request to know what information we hold about you.
- Right to correction: You may request correction of inaccurate or incomplete information.
- Right to deletion: You may request deletion of your information in certain circumstances.
- Right to restrict processing: You may request that processing of your information be limited in certain circumstances.
- Right to opt out of marketing: You may stop promotional communications at any time.
We aim to process your request within a maximum of 30 business days. In some cases, it may not be possible to fulfill all requests due to legal obligations.
9. Protection of Minors
bd4i strictly provides services only to users aged 21 or above. We do not knowingly collect any personal information from minors.
Age verification is mandatory during the registration process. If a user registers by providing a false age and it is later confirmed that they are under 21, that account will be closed immediately.
If you believe a minor is using our platform, please notify us at [email protected].
10. International Data Transfers
Your information may be stored or processed on servers located outside Bangladesh as required for operating bd4i's services. In such cases, we ensure that:
- Transferred information is protected according to the highest security standards.
- The relevant third parties operate under strict confidentiality agreements.
- The level of protection for your information is not reduced in any way.
11. Responsible Gaming and Data Use
bd4i prioritizes responsible gaming. Using information about your gaming behavior, we:
- Can identify problematic gambling behavior and provide necessary support.
- Can provide self-exclusion and limit-setting options.
- Can improve user experience.
To learn more about responsible gaming, visit our Responsible Gaming page.
12. Third-Party Websites and Services
Our platform may have connections to third-party service providers (such as payment gateways). These third parties have their own privacy policies, and their own policies apply when using their services.
bd4i is not responsible for the privacy practices of third parties. We recommend that you read the privacy policy of the relevant third party.
13. Policy Changes and Notifications
bd4i reserves the right to amend or update this privacy policy at any time. For any significant changes, we will:
- Update the last-modified date on this page.
- Send a notification to the registered email address for important changes.
- Display a notice about the changes when logging in to the platform.
If you continue to use the platform after changes have been made, you will be considered to have accepted the terms of the updated policy.
Privacy Contact
If you have any questions or requests regarding this privacy policy, please contact us:
Or get immediate assistance through our 24/7 live chat. All communications are available in Bengali.